FAQs
Clients Questions
Frequently Asked Question
PRODUCT QUESTIONS
Yes! Every candle, wax melt, and room spray is handcrafted in small batches with care, right here in Kentucky.
We use a luxurious Parasoy blend wax for our candles and a premium wax blend for our melts. It’s clean-burning, smooth, and perfect for holding fragrance.
We aim for rich, full fragrance without being overwhelming. Each product is tested for balance in both cold and hot throw (how it smells unlit and while burning).
We offer three candle sizes: 9oz, 11oz, and 14.5oz. Wax melts are 2.5oz, and room sprays are 4oz.
We use high-quality fragrance oils, many of which are infused with essential oils. All our fragrances are phthalate-free.
BURNING & USAGE
We recommend burning candles for 2–4 hours at a time, especially on the first burn to create a full melt pool. Always trim the wick to ¼” before lighting.
Our room sprays are designed for the air and safe on most linens—but we recommend testing a small area first. Not intended for skin use.
Wax melts are a versatile, flameless option for enjoying scent. You can use them with electric warmers or tea light burners specifically made for wax melts. They’re perfect for scenting spaces where open flames aren’t allowed—or when you just want a safe, consistent fragrance without lighting a wick.
SHIPPING & ORDERS
Yes! Orders over $90 ship free within the U.S. Orders under $90 ship at a flat rate based on weight.
We ship within 2–4 business days. You’ll receive tracking info as soon as your package is on its way.
Not at this time—we currently ship within the United States only.
RETURNS & ISSUES
Because scent is so personal, we don’t accept returns for scent preference. That said, we’re always happy to help you find something you will love.
Email us a photo and your order number—we’ll refund or replace it at no charge.
Whoops! Let us know right away and we’ll fix it fast.
STILL HAVE QUESTIONS?
Reach out anytime through our Contact or message us on Facebook. You’ll hear back from someone who knows the products, the process—and most importantly—cares about your experience.