FAQs

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Frequently Asked Question

PRODUCT QUESTIONS

Yes! Every candle, wax melt, and room spray is handcrafted in small batches with care, right here in Kentucky.

BURNING & USAGE

We recommend burning candles for 2–4 hours at a time, especially on the first burn to create a full melt pool. Always trim the wick to ¼” before lighting.

SHIPPING & ORDERS

Yes! Orders over $90 ship free within the U.S. Orders under $90 ship at a flat rate based on weight.

RETURNS & ISSUES

Because scent is so personal, we don’t accept returns for scent preference. That said, we’re always happy to help you find something you will love.

STILL HAVE QUESTIONS?

Reach out anytime through our Contact or message us on Facebook. You’ll hear back from someone who knows the products, the process—and most importantly—cares about your experience.

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